The problem

Monitoring projects take months. Production incidents do not wait.

SAP health is spread across transactions, hosts, and tools. BasisPilot brings availability, work-process, job, dump, enqueue, ICM, HANA, and host signals into a focused operations view, so your team can investigate without first standing up another monitoring programme.

The product journey

Install. Connect. Monitor. Then investigate with evidence.

A clear path from first signal to a considered next step.

  1. INSTALL

    Connect the BasisPilot connector.

    Run the customer-side connector on a host that can see SAP.

  2. CONNECT

    Register your SAP systems.

    Bring system identity and health into one landscape view.

  3. MONITOR

    Turn system signals into actionable incidents.

    Repeated warning or critical samples become work with context.

  4. INVESTIGATE

    Understand the evidence.

    Review related observations and the explanation attached to an incident.

  5. ACT

    Decide what happens next.

    Your team reviews and approves advisory next steps. Real SAP changes remain fail-closed.

Why BasisPilot

Built around the work Basis teams already do

BasisPilot observes SAP landscapes through a customer-side connector, correlates operational evidence, and helps Basis engineers investigate incidents. It is designed for SAP Basis and operations engineers, including SAP managed service providers.

01

See the entire landscape

One command center for SAP health, incidents and system signals.

02

Investigate with evidence

Move from a signal to the observations and explanation behind it.

03

Built for Basis teams

Designed around the way SAP operations teams work across systems and tools.

04

AI that assists, not controls

Optional AI investigation is disabled by default. Your team remains responsible for decisions.

The implemented product includes system registry, telemetry, deterministic incident opening and correlation, stored evidence, templated explanations, seeded SAP Notes and SOP citations, and human approval of advisory proposals. The public Interactive Demo uses fictional systems and makes no AI calls. Optional AI investigation is disabled by default. Account creation, real-environment access, trials, and payments are not available yet.

Security architecture

Customer-side by design

SAP credentials stay on the customer host. The connector sends bounded operational data outbound over HTTPS. Read-oriented collection is the default, and live remediation is disabled unless explicitly enabled.

A read-only technical user is an operational requirement; application checks do not replace SAP authorization.

Review the security model

Customer environment

Customer SAP LandscapeCredentials stay on the customer host
BasisPilot ConnectorCustomer-side trust boundary
OUTBOUNDHTTPSOperational signals

BasisPilot Cloud

Operations viewNo SAP passwords received

Early access

Get early access to BasisPilot

Experience BasisPilot through the Interactive Demo today. We're opening access to real SAP environments in stages.

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