How it works

Install. Connect. Monitor.

BasisPilot is a connector-first operations path, not a monitoring implementation project.

Customer SAP environmentBasisPilot connectorOutbound HTTPSSystem signalsIncidents and evidenceInvestigation
  1. Install

    Install the connector

    A customer-side Go agent runs on a host that can see SAP. It registers and heartbeats over outbound HTTP. SAP RFC and SAPControl credentials stay in that process or in local host files. They are not posted to the API.

  2. Connect

    Connect a system

    You register a SID with configured metadata. Optional read-only discovery can fill identity from RFC_SYSTEM_INFO on an SDK-enabled agent. The dashboard labels configured vs discovered fields.

  3. Monitor

    Monitor

    Enable-listed collectors (filesystem, OS, SAPControl availability, work processes, jobs, syslog, enqueue, updates, ICM, HANA, dumps) post observations. The API opens incidents when the same fingerprint stays warning or critical.

  4. Investigate

    Then understand it

    Investigate builds a stored evidence pack. Explanation is templated from that pack. Catalog citations are seeded Notes/SOPs. Optional AI investigation is off by default and is not part of the public demo.